Winix reward claims: which screenshots and details to send
Prepare the offer ID, screenshots and description required for a Winix missing earnings claim.
The Winix claim form asks for the offer ID, a screenshot of its page and proof of the completed milestone. Clear evidence identifies the action to examine. A balance screenshot alone does not establish completion.
Wait before submitting
The public form currently asks you to confirm waiting at least 72 hours after completing the milestone. Also check the offer's stated timing and conditions.
This concerns claim submission, not a guarantee of reward validation or a support response deadline. Read the missing rewards guide first.
Find the offer ID
Open its Winix page and look at the details. Copy the ID rather than part of it or only the game name. It distinguishes missions involving the same app.
State which milestone is missing. The overall advertised reward may differ from that milestone's amount.
First screenshot: the offer page
Prepare a readable image showing the Winix offer's name, reward and relevant objective when possible. Keep useful context; a cropped amount without instructions is harder to interpret.
If an important condition appears elsewhere on the page, explain it in the claim description.
Second screenshot: completed action
Choose evidence matching the required condition, such as the reached game level or finished registration. An installed-app image does not prove a level or purchase.
Use screenshots of your own participation without altering the result. Annotated tutorial screenshots are not evidence of your completed offer.
Describe the issue
Include the completion date, milestone, expected outcome and actual result. Provide any displayed error message.
For example: “I completed the listed milestone on this date. It is not shown as validated. These screenshots show the Winix offer and the result in the partner app.” Use your real information, not an unrelated example amount.
Submit and keep the reference
Open the missing earnings form, complete its fields and confirmations, and keep the resulting reference. The current form is in French. Follow its displayed file formats and size limits if an image is rejected.
Avoid duplicate requests during review. If you also contact Support, provide the same reference so the existing case can be found.